LAWFUL BASES FOR PROCESSING YOUR DATA

We must have a legal reason to use your personal data. We rely on one or more of the following:

1. Contract Performance – To provide our services, manage your account, process payments, and meet our agreements with you. We cannot deliver services without this information.
2. Consent – When not needed for a contract or law, we ask for your clear permission, especially for marketing. You can withdraw consent anytime.
3. Legitimate Interests – To improve our website and services, analyse trends, prevent fraud, do research, and keep data safe. You can object to this processing.
4. Legal Obligation – When laws require it, such as health and safety rules or funding requirements.
5. Vital Interests – To protect your life or safety, or someone else’s.
6. Public Task – To do tasks that are in the public interest or required by law.

We use your information to:

• Provide services you request and manage your account
• Personalise your experience on our website and services
• Communicate with you via email, phone, or post (you can opt out anytime)
• Share information with training providers, certification bodies, or educational partners to deliver services
• Get additional information needed for funding or legal requirements
• Analyse website and service usage to improve our offerings
• Use your information for marketing only if you give consent
• Monitor calls for training, quality, customer service, and crime prevention.

Special category data includes racial or ethnic background, political, religious, or philosophical beliefs, trade union membership, health, genetics, biometric data, sex life, or sexual orientation.

We do not usually collect this data. If we do, it is only with your consent or when the law allows, for example:

• Health information to make training or events safe and accessible
• Emergency or occupational health reasons

Only authorised staff can access this information, and it is kept confidential.

We may use automated systems to:

• Analyse behaviour on our website
• Personalise content and recommendations
• Check suitability for services or funding
• Detect fraud

You have the right to request human review of decisions made automatically. Contact us if you want a person to review any decision affecting you.

Our website may have content from third parties, who may use cookies or tracking tools. We do not control their actions or data use. Please check their privacy policies.

We keep your personal data only as long as needed for our services or legal obligations. Examples:

• Accounts and contracts: duration of contract + 6 years
• Marketing data: until you unsubscribe, then deleted in 30 days
• Website analytics: up to 2 years
• Recruitment data: 12 months unless you consent for longer
• Special category data: only as long as necessary
• Call recordings: up to 30 days unless needed for complaints or legal reasons

When data is no longer needed, we delete or anonymise it securely.

Your data is mainly processed in the UK, but may sometimes be sent outside. We ensure legal safeguards, such as:

Your rights remain the same when your data is transferred internationally.

We use technical and organisational measures to protect your data, such as encryption, secure passwords, limited access, and staff training.

No system is completely secure, so you must keep your passwords private. Contact us immediately if you suspect unauthorised access.

You have these rights:

• Be informed – Clear information about data use
• Access – Request a copy of your data (SAR)
• Rectification – Correct inaccurate or incomplete data
• Erasure – Ask us to delete your data in some cases (“right to be forgotten”)
• Restrict processing – Limit how we use your data temporarily
• Data portability – Receive your data in a readable format or transfer it
• Object – Stop processing based on legitimate interests or marketing
• Automated decision-making – Request human review of automated decisions
• Complaint – Contact ICO if your rights are violated

If you are unhappy with how we handle your data, contact us first with details. We will acknowledge within 30 days and explain findings.

If unsatisfied, you can complain to the ICO at www.ico.org.uk, call 0303 123 1113, or write to Wycliffe House, Wilmslow, Cheshire SK9 5AF.

Our services are not for children under 13. We delete any data collected from children under 13 without parental consent.

For ages 13–18, we ask parental consent unless services are directly provided. Parents can exercise data rights on behalf of children.

Our website may have links to other websites. We are not responsible for their privacy practices. Check their policies before providing data.

We may update this policy to reflect changes in law, technology, or our services. Updates will be posted online, and “Last Updated” will change. Major changes may require your consent.

We use cookies to improve your experience, analyse usage, and personalise content. Cookies can be session-based (deleted when browser closes) or persistent (stored for a set time).

Some cookies are essential, others are for analytics or marketing. You can manage cookies in your browser. Disabling cookies may limit some features.

We process data lawfully, fairly, and transparently. Consent can be withdrawn anytime without affecting prior processing. Marketing or cookie consent follows the Privacy and Electronic Communications Regulations 2003.

We may share your data with trusted providers for services, hosting, payments, CRM, analytics, or training.

All providers must keep your data confidential and comply with data laws. We do not sell your personal data.

For high-risk processing, we do DPIAs to assess and reduce risks. We consult the ICO when needed. Contact us if you want DPIA details.

Rev-Land(UK) LTD
ALDGATE CORNER (UNITS 104-A AND 104-D),
102-105 WHITECHAPEL HIGH STREET,
LONDON, E1 7RA (First Floor)
Email: info@revland.co.
Phone: 07860 617780
WhatsApp: +44 7860 617780
ICO: www.ico.org.uk, 0303 123 1113, Wycliffe House, Wilmslow, Cheshire SK9 5AF

• Company Name: Rev-Land(UK) LTD
• Company Trading Name: Revland College Of London
• Company Number: 8437185
• Registered in England & Wales